Privacy Policy – Green Life

1. Introduction

Green Life is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to your data when you use our website or purchase our digital products.

By using our website or making a purchase, you agree to the practices described in this policy.

2. Information We Collect

We collect only the information necessary to process your purchase and deliver your digital content. This may include:

Personal identification data: Name and email address provided at checkout
Payment information: Processed securely by third-party payment providers (we do not store your full payment details)
Contact information: Phone number or WhatsApp number if provided for support purposes
Technical data: IP address, browser type, device information, and pages visited (collected automatically via cookies and analytics tools)

3. How We Use Your Information

The information collected is used exclusively for the following purposes:

Processing your payment and confirming your order
Delivering access to your purchased digital content
Providing customer support and responding to your inquiries
Sending transactional communications related to your purchase (order confirmations, access instructions)
Improving our website and user experience through aggregated analytics data

We do not sell, rent, or share your personal data with third parties for marketing or commercial purposes.

4. Cookies

Our website uses cookies to improve your browsing experience and collect anonymous usage data. Cookies are small files stored in your browser that help us understand how visitors interact with our site.

Types of cookies we may use:

Functional cookies: Necessary for the website to operate correctly
Analytics cookies: Used to understand how visitors use the site (e.g., pages visited, session duration)
Marketing cookies: Used to track conversions and measure the effectiveness of advertising campaigns

You can disable cookies through your browser settings at any time. Note that disabling certain cookies may affect website functionality.

5. Sharing with Third Parties

We may share your information with trusted third-party services strictly necessary to operate our business, including:

Payment processors: To securely process transactions
Digital delivery platforms: To release and manage access to purchased content
Analytics providers: To collect anonymous usage statistics
Communication tools: If you contact us via WhatsApp or phone for support

All third-party partners are required to handle your information in accordance with applicable data protection laws.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve any disputes. Purchase records may be kept for accounting and legal purposes as required by law.

7. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

Right to access the data we hold about you
Right to request correction of inaccurate data
Right to request deletion of your data
Right to withdraw consent for data processing at any time
Right to lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at the details provided below.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. Payments are processed through secure, encrypted channels provided by our payment partners. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our products and website are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us so we can delete it.

10. Changes to This Policy

Green Life may update this Privacy Policy from time to time. When changes are made, the revised policy will be posted on this page with an updated date. Continued use of our website or products after changes are posted constitutes acceptance of the updated policy.

11. Contact

For questions, concerns, or requests related to your privacy or personal data, please contact us:

WhatsApp / Phone: +55 62 98232 0312
Service hours: Monday to Friday, 9:00 AM – 6:00 PM